Main Purpose of the Job:
Responsible to deliver on all operational activities related to Exports, Port Operations and Imports, liaising with services providers, ensuring that all shipments are executed efficiently and cost effectively
Operations and Invoicing:
Execute the logistics processes, to ensure Forwarding agents needs are met in a timeous manner.
Ensure compliance with the countries customs, shipping regulations, quality requirements and safety procedures.
Prepare shipping documentation for custom purposes.
Execute and organise all activities related to the logistics for customers.
Freight Forwarding in respect of specific transport movements.
Ensure that all Forwarding Agents requirements are met to the service level agreed and proactively communicate any potential issues.
Provide quick and responsive service.
Ensure that all quality, safety and environment system controls are complied with.
Update weekly/ monthly reports as required for internal and external reporting.
Prepare estimates and provide feedback for submission to client.
Ensure that services provided are in line with the quote provided to the Forwarding Agents.
Verifying service provider’s invoices.
Finalise the shipment file, consolidating invoices and accounts reconciliation.
Submission to Finance for Invoicing
Imports:
Execute imports processes efficiently
Check and confirm shipment documentation for correctness for imports (INCO terms; values; Tariff codes etc.)
Clearance and delivery of shipment in compliance with the countries customs, shipping regulations, quality requirements and safety procedures.
Prepare estimates and provide feedback for submission to Agent.
To ensure timeous execution of operations
Supplier Relationships and Maintenance:
Site visits, accompanied by Supervisor/ Manager to Service Providers especially new and local service providers.
Query Resolution:
Ensure assigned queries are resolved within KPI.
Effective query resolution, to avoid reoccurrence
General Admin:
Adhere to all company policies and procedures
Perform any other tasks related to the overall objective of the position.
Maintain an auditable document trail as per procedures